Shipping policy

Shipping Policy

Order Processing

Orders are usually processed within 1–3 business days after payment confirmation.

Shipping Time

Estimated delivery time is usually 7–15 business days, depending on the destination and carrier.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Shipping Delays

Delivery times may vary due to customs clearance, weather, holidays, carrier delays, or other circumstances beyond our control.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. Jade Moment is not responsible for delivery delays or failed delivery caused by incorrect or incomplete addresses.

Contact

For shipping questions, please contact:
simplified2026@outlook.com